Meet & Assist
A level of service without equal
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Arrivals Service
Make your next trip unforgettable
Upon arrival, your Primeclass privileges begin with a personal greeting from your personal assistant and porter at the aircraft door. Guests are welcomed and are accompanied at all times by the personal assistant.
- Welcome at door of aircraft
- Assistance in Passport control
- Personal Shopper Assistance
- Assistance with Baggage
- A fond farewell
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Departure Service
Created to eliminate the stress of travelling today.
Guests departing from the airport arrive at our pre-designated meeting point to find their personal assistant and baggage porter awaiting them. Baggage is taken to the check-in counter, while your personal assistant will collect your travel documents delivering an easier, faster and hassle-free experience.
- Assistance at check-in
- Assistance at Passport Control
- Assistance at Security Control
- Personal Shopper in Duty-Free
- Direct Access to the Airport Lounge
- A fond farewell
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Ready to help those with limited mobility
Our team is trained to assist any special requirement for people with reduced mobility.
There are wheelchairs available in the terminal if required, please inform us in advance if you require special assistance, we will coordinate everything necessary to ensure a comfortable and easy transfer to your flight.